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XM Group
XM has built a solid reputation since 2009 by following three guiding principles: fairness, reliability and transparency. Internationally recognised by its industry peers and clients as one of the world’s largest and most client-centred broker companies, XM serves over 10 million clients from over 190 countries.
Fair Trading Conditions for Every Client
Founded in 2009 by market experts with extensive knowledge of the global forex and capital markets, XM is a well-established multi-regulated and licensed company (CySEC, ASIC, FSC, DFSA and FSCA), whose primary aim has always been to ensure fair and reliable trading conditions for every client. This is reflected by the multitude of prestigious awards and recognitions earned through the years and by virtue of its commitment to corporate brand values.
Over 1,000 Instruments to Invest in
One of the main virtues of XM is their best execution, no requotes and no rejection of orders policy, which guarantees seamless trading conditions for every single client who invests in any of the over 1000 instruments offered, including forex, and CFDs on Stocks, stock indices, precious metals, energies, commodities, and cryptocurrencies CFDs. Moreover, any client can start trading with as little as 5 USD deposit.
Online Trading as It Should Be
At XM, accounts come in different shapes and sizes to accommodate every individual investor across the globe as per their trading knowledge, investment size or experience. Clients can trade on MetaTrader 4 and MetaTrader 5 on multiple mobile devices and on Windows and iOS operating systems, along with the XM mobile app, which serves the mobility and ease of trading on the go.
Account registration and account management are both hassle-free in the company’s Members Are and so are fund deposits and withdrawals via multiple payment methods, with transfer fees covered by XM.
Clients still new to online investing are also more than welcome to test their trading skills and investing journey with demo accounts, which offer them risk-free trading with virtual funds in real-time market conditions.
Whether on beginner or advanced level, every XM client has the option to trade with different lot sizes and manage their risk exposure in an online trading environment that adheres to the financial regulatory standards of the country they live in, as well as with negative balance protection. There are no hidden terms — whether in pricing, trade execution, or promotions.
Furthermore, XM’s 100% client-centric customer service always stands by the client with round-the-clock support through multi-channel options, including live chat, email, messaging apps, phone assistance, and personal account managers.
Crypto-CFD trading is subject to regulatory oversight in Thailand. Residents should stay informed about any updates or changes in regulations that may affect their trading activities
The products, services and features advertised here vary between the XM entities. For further information, please visit the XM website.
XM Group
Overall
Dear dunkdenk,
We understand your frustration and we can reassure that we have identified the problem and we have already addressed it.
Between the end of the trading day on Thursday 10/7/14 and the beginning of the trading day on Friday 11/7/14 (Server Time) a technical error on our trading servers has resulted in open trades of certain instruments to be presenting unrealized profit and loss at that time as realized profit and loss.
Please be noted that your overall account performance has not been affected in any way from this error.
We would like to reassure you that the issue has been resolved by our team.
If require assistance please feel free to contact your account manager or our support desk.
Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
Overall
Beware of this broker, they're what like other traders warn us, they're against us, they will interfere with your trades when they see that you're winning. In my last case (which the one that made me withdraw from them), they moved my floating positions, and when contacting their support, some of them said that was a technical problem, some other said that was necessary to calculate swap (while my account is a swap-free account). I already report this matter to FPA, CySec and NZ FSP.
The real problem was not it, these are the real problem:
1. XM perform actions that change my open trades without my PERMISSION
2. XM apply the change all the positions that I have without any notice
3. What have XM did have screwed my trading strategy
4. Margin levels that I have was still far enough to withstand the floating loss, so there is no reason that my loss position had to be changed by XM (IF they would argue this matter as a margin call)
5. They think that they HAVE THE RIGHT to arbitrarily change my trading positions both either in the profit and loss conditions
6. With the explanation of the XM which keep saying that there's nothing wrong with the changes and my loss was just equal to $0, but judging from my side, my loss is much greater than just $ 31.22, due to return to the starting position before XM revamped the open positions require a long time to trade.
For any new members and existing members, please beware of their practice and withdraw while you can! They will have 1001 reasons for you when you feel there's something wrong with your trades.
Overall
Here is for you to judge people.
Great BROKER ! Experienced with this broker 10 years already. Great spread, great execution speed, GREAT LEVERAGE. Whopping 888 leverage. MY ASS . Filed an order before nfp releases today. As the picture shown, i filed my order at 15:29 not 15:30 when the server stop their asses or whatever it is that they call as ARBITRAGE trading. I did it on purpose to sell on the last minute as I do not want noises from the market to hit my stop loss. Leverage of 888 that i used, but is that the service that XM BROKER provided us with which we can use as a good weapon? If this really considered as fraudulent act as they said, why not disable the buy, sell order in the last minute of release eh ? here is the picture to prove. SO, in the conclusion, I am banned from dealing business with this broker, and my profit they are cancelling it out : )
😄
http://s16.postimg.org/5u0hgsyk5/nfp.jpg
Overall
I was shocked today to get the following trade warning email message from XM today!
Please be careful with XM!
I have never ever received this kind of trade warning message from any other brokers in the world.
========================= EMAIL MESSAGE I'VE GOT TODAY ============================
2014-03-21 15:46 GMT+01:00 Lucia Kaltenbachova :
Dear Sir,
We thank you for choosing XM.COM as your broker.
We regret to inform you that due to the high frequency of transactions/orders requested/performed from your end your transactions have been very strenuous on our servers.
As such we kindly request that you remove the current Expert Advisor being used to perform your trades or significantly reduce the frequency of your trades.
Furthermore failure to comply with the stated measures above and/or respond to this email in the next 24 hours will result in your account being temporarily suspended, pending communication/collaboration from your end.
Please do not hesitate to contact us with any queries with regards to the message above.
Kind Regards,
Lucia Kaltenbachova
Customer Care Department
XM
T: +357 25029900
F: +357 25820344
E: [email protected]
XM
The information contained in this electronic message and any attachments (the "Message") is intended for one or more specific individuals or entities, and may be confidential, proprietary, or otherwise protected by law. If you are not the intended recipient, please notify the sender immediately, delete this Message and do not disclose, distribute, or copy it to any third party or otherwise use this Message. Electronic messages are not secure or error free and can contain viruses or may be delayed, and the sender is not liable for any of these occurrences. The sender reserves the right to monitor, record transfers cross border and retain electronic messages.
Please note that trading in forex and other leveraged products may involve a significant level of risk and is not suitable for all investors. Before undertaking any such transactions you should ensure that you fully understand the risks involved and seek independent advice if necessary.
Overall
I got a winning trade because of the news release then i withdraw my profit, after few days XM.com sent me an email state that they wont pay me the profit and just give back my deposit money and close my account. I have been traded with XM for more than 1 year, i had never facing to this issue, just the first time. Now at others forum many traders also got this case with XM, when the traders get profit they didt give the profit and close the traders account just pay back the deposit money, but when the trader get lossing trade they just accept the lossing trade, means that you cant even get the profit from XM, once you get a profit they will close your account and burst the profit
Overall
Very very very nice to all
the most broker!
Overall
Best Broker I ever deal with.
Fast Deposits and Withdrawals.
Low Spreads.
Excellent Customer Care.
Overall
Xemarket is a quite good broker. Helpful customer service & obviously user-friendly.
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I have been trading with this broker for 6 months now and I decided to rate it 8.8, The platform was superb except on crazy days sometimes it hang because they said it was a server restart on real 1. For most of the part, I like the webtrader and iphone as it allows me alternatives in case the MT4 went crazy. I really would like to try the mirror trader but I understand Tradency is having some issue with Metaquotes hence it will be removed from XM services. Too bad coz I really would like to try them.
Another thing that I like is the wonderful customer service which includes free seminar with the renowned bank trader Mr Avramis Despotis. It really was an honor to learn from an actual interbank trader who is certified by IFTA. Having learn from the Guru, I managed to bring back my performances into consistent profitability as you can see in my systems. With XM I learnt that for most of the part, our success as traders really depends on us. It is between us and the market. The brokers are just intermediaries providing medium of orders executions. They know if they screw up the platform, customers will run to other brokers. That's what happen when the real 1 server went offline for an hour, I decided to open another account with fxcm. They said fxcm sucks and indeed was fined by NFA. Well, thank GOD so far my performances was meeting target with them.
Anyway, I still trade with XM because of their customer service and @heavenforex is right, that how often do you receive call from your account manager and want to listen to your problem? and how many brokers out there give you free training? that's one of the reasons I sign up with fxcm. They have excellent services in dailyfx.
To sum up, at the end of the day, to become a successful trader who meet his/her target, we must be able to accept our mistakes, learn and move on. The brokers are the least to be blamed. I have traded with many other brokers and lost tenth thousands of dollars and at that point I thought the brokers was cheating. Fact of the matter now, I realized it was me who can't control my greed and fear. All praises to GOD for leading me to this broker.
Overall
normally from forums I read that brokers that offer bonuses are scams but still I decide to give it a try since XM offers MT4 platform. This is my 3rd broker through my trading journey of 4 years. Initially I was worried since XM is operating from Cyprus but I have not encounter any problems with them so far (3 months only). The best part I feel is that the account manager actually call you up and talk, I mean it is really a very good service honestly which not many brokers offer. My review may not be strong since at the date of this writing I am only with XM for 3 months but all I can say is I am satisfied. If shit happens...(touch wood) I will definitely update my review.
Overall
baru sebulan pake xemarkets, langsung ada kasus LR, tapi xemarkets tetep bayar...mantabbb :)
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Been with this broker for 8 months now and never had a problem. I have found their support to very helpful when needing to get information. I have now opened a second live account with them.
Highly recommended!
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well for me this broker is the better and best then all other brokers
Overall
Very bad experience with this broker.
I opened an account on May/1 with 20 USD to try, because I read some bad reviews. After I made some profits, they delayed all my orders from 200ms average (I work from a VPS in UK) to more than 3 sec, sometimes 20sec, 30sec!!, so the big slippage arises... It's an unethical behavior and I don't know who loses more with this kind of tricks, because me and maybe some traders who are reading this review will stay away of this broker.
My account was 2133976.
Overall
This broker is not good , if you like open orders , not positions. it has a big Slippage , I don't like this broker!
Overall
I'm with this company for about a anno, fast withdrawals😄 and good customer support
I hope to continue like this.
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instaforex offer the bonus also, the difference is that i can wd profit only without cutting bonus off,it is not an advertisement for them but i'm trading there since a while and wd my profit without any problems each week
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ich war schon bei vielen broker doch so scheisse wie xem ist keine andere !
habe 3000 euro guthaben 1100 bonus und sobald wie man nur 1 euro auszahlt der der gesammte bonus weg !
so und jetzt zum support !
keine antwort keine auszahlung !
auszahlung nur bit grosser mühe möglich !
kein wunder das die so0viel bonus zahlen lol
Overall
Very high spread on standard account (variable 3+ pips on EURUSD), deposit & withdrawal are instant with Credit Card/Skril and take 2-5 days for bank tranfer.
They removed all my bonus after my first withdraw without considering this was a partial withdrawal.
Not a bad broker but some others are better.
Overall
So only based on spreads, you give broker 2/5, even though all other criteria is good?
While spreads may be a factor for certain very aggressive scalping strategies, from my point of view spreads are the least important aspect of rating a broker. I've traded with brokers with lower spreads and most of them do not have the professionalism that trading point has.
