FxOpen Contest
Mar 01, 2011 at 14:10
The quote is extremely slow..
It take 2minutes time to close an order and turn my 2k profit into 5k losses...within that 2 minutes..
ECN broker need so long time to close order?
When i pressed close order why the price is not lock at that time then waiting for broker to process????
After waited for 2minutes it close my order in latest price not the previous price as when i clicked close order????
It take 2minutes time to close an order and turn my 2k profit into 5k losses...within that 2 minutes..
ECN broker need so long time to close order?
When i pressed close order why the price is not lock at that time then waiting for broker to process????
After waited for 2minutes it close my order in latest price not the previous price as when i clicked close order????
Member Since Jul 31, 2009
1449 posts
Mar 01, 2011 at 14:36
You can see the terms here: https://www.fxopen.com/TradingTerms.aspx (ECN type).
Member Since Jul 31, 2009
1449 posts
Mar 01, 2011 at 14:44
rochocho posted:
One more problem:
I configured the EA, set the no. of the account and pass but EA gives 'HTTP Error' when it
tries to connect to myfxbook server.
Otherwise the connection is OK and I'm able to trade..
Have you tried restarting Metatrader? Do you use a firewall?
Mar 01, 2011 at 14:45
(edited Mar 01, 2011 at 14:47)
Lionmi posted:
The quote is extremely slow..
It take 2minutes time to close an order and turn my 2k profit into 5k losses...within that 2 minutes..
ECN broker need so long time to close order?
When i pressed close order why the price is not lock at that time then waiting for broker to process????
After waited for 2minutes it close my order in latest price not the previous price as when i clicked close order????
Hi Ryan,
Let us check this out, what's your account number? (You can PM it to me if you like).
Regards,
Ben
Mar 01, 2011 at 14:46
okwh posted:
What's wrong for th FXOpen's Platform?
I have a closed order
7813799 2011.03.01 14:52 sell 50.00 eurusd 1.38170 0.00000 1.38140 2011.03.01 15:45 1.38140 -317.79 0.00 0.00 1 500.00
I had modified and seted its p/f at 1.38140,
When the price arrived, this order closed, but at same time the platform auto open two order:
7817449 2011.03.01 15:43 sell 49.60 eurusd 1.38140 0.00000 0.00000 1.38227 -315.18 0.00 0.00 -4 315.20 from 7813799
7817498 2011.03.01 15:44 sell 49.40 eurusd 1.38140 0.00000 0.00000 1.38227 -313.91 0.00 0.00 -4 297.80 from 7813799
and their comment is ' from 7813799'.
I did not send any such order, and no any such order in log.
where did this two orders come from? why did the platform atuo trade for me?
below it the statement detail:
Ticket Open Time Type Size Item Price S / L T / P Close Time Price Commission Taxes Swap Profit
7813799 2011.03.01 14:52 sell 50.00 eurusd 1.38170 0.00000 1.38140 2011.03.01 15:45 1.38140 -317.79 0.00 0.00 1 500.00
7813518 2011.03.01 14:47 sell 50.00 usdjpy 82.046 0.000 0.000 2011.03.01 14:59 82.041 -230.00 0.00 0.00 304.73
7813632 2011.03.01 14:49 sell 50.00 usdjpy 82.065 0.000 0.000 2011.03.01 14:59 82.041 -230.00 0.00 0.00 1 462.68
7813159 2011.03.01 14:41 buy 5.00 usdjpy 82.015 0.000 0.000 2011.03.01 14:47 82.043 -23.00 0.00 0.00 170.64
7715259 2011.02.25 15:27 balance Initial Deposit 100 000.00
-800.79 0.00 0.00 3 438.05
Closed P/L: 2 637.26
Open Trades:
Ticket Open Time Type Size Item Price S / L T / P Price Commission Taxes Swap Profit
7817449 2011.03.01 15:43 sell 49.60 eurusd 1.38140 0.00000 0.00000 1.38227 -315.18 0.00 0.00 -4 315.20
7817498 2011.03.01 15:44 sell 49.40 eurusd 1.38140 0.00000 0.00000 1.38227 -313.91 0.00 0.00 -4 297.80
-629.09 0.00 0.00 -8 613.00
Floating P/L: -9 242.09
Hi okwh,
We are checking this, will let you know soon.
Regards,
Ben
Mar 01, 2011 at 15:49
okwh posted:
What's wrong for th FXOpen's Platform?
I have a closed order
7813799 2011.03.01 14:52 sell 50.00 eurusd 1.38170 0.00000 1.38140 2011.03.01 15:45 1.38140 -317.79 0.00 0.00 1 500.00
I had modified and seted its p/f at 1.38140,
When the price arrived, this order closed, but at same time the platform auto open two order:
7817449 2011.03.01 15:43 sell 49.60 eurusd 1.38140 0.00000 0.00000 1.38227 -315.18 0.00 0.00 -4 315.20 from 7813799
7817498 2011.03.01 15:44 sell 49.40 eurusd 1.38140 0.00000 0.00000 1.38227 -313.91 0.00 0.00 -4 297.80 from 7813799
and their comment is ' from 7813799'.
I did not send any such order, and no any such order in log.
where did this two orders come from? why did the platform atuo trade for me?
Hi okwh,
We've checked. When you introduce a large limit order within the spread and someone would like to buy a certain amount from you the platform is closing your order and is opening it again minus the amount the other trader bought from you. The platform didn't trade FOR you. If you notice it's the same trade as you made, minus 0.4 lot and 0.2 lot that someone purchased from you until someone came and purchased the remaining 49.4 lots amount.
However, when reopening your trade for some reason your take profit wasn't replicated which most probably made you manually close out your position. We would like to compensate you for that difference (between the price you closed and the take profit you set). Please confirm and we will go ahead and do so.
Regards,
Ben
Mar 01, 2011 at 15:52
rochocho posted:
One more problem:
I configured the EA, set the no. of the account and pass but EA gives 'HTTP Error' when it
tries to connect to myfxbook server.
Otherwise the connection is OK and I'm able to trade..
Hi Dan,
We've checked this and HTTP Error doesn't seem to be our system error. In fact we don't work with this protocol at all. It's probably some firewall setting or alike. What I suggest you do is contact our support by email or live chat and they can try and walk you through a solution.
Regards,
Ben
Member Since Jul 31, 2009
1449 posts
Mar 01, 2011 at 15:56
bengates posted:
rochocho posted:
One more problem:
I configured the EA, set the no. of the account and pass but EA gives 'HTTP Error' when it
tries to connect to myfxbook server.
Otherwise the connection is OK and I'm able to trade..
Hi Dan,
We've checked this and HTTP Error doesn't seem to be our system error. In fact we don't work with this protocol at all. It's probably some firewall setting or alike. What I suggest you do is contact our support by email or live chat and they can try and walk you through a solution.
Regards,
Ben
Ben, it's actually a message of our EA 😄 - the traffic is actively blocked by the user's firewall, hence the message.
Mar 01, 2011 at 16:05
jyriand posted:
I have lost password for my contest demo account, where can I get it?
Hi jyriand,
Please get in touch with our support at https://www.fxopen.com/ContactUs.aspx
Let me know if you require further assistance.
Regards,
Ben
Mar 01, 2011 at 17:53
mothaya posted:
What is the leverage and the stop-out level of the contest account?
leverage is 1:500, for other questions please go here: https://www.fxopen.com/TradingTerms.aspx (ECN type).
forex_trader_25978
Member Since Dec 30, 2010
7 posts
Mar 01, 2011 at 19:39
At 2011.03.01 17:05 three buy orders opened up for usd/jpy instead of TP. At this point I already had a total of 150 lots (50*3) of long position.
Because my TP was ignored and instead new orders opened up (in place of TP), I got a margin alert and all my positions were closed at 18:33
I have suffered around 83% loss on the first day of contest, this puts me on a severe disadvantage. I hope something can be done about this :)
P.S. I'hv mailed this to [email protected] and [email protected] Got a reply from Ethan (myfxbook. Thanks!!) that it will be handled by fxopen (still no reply from them though). This puts me at ease somewhat.
P.P.S. The date and time posted here is the broker (fxopen) system time.
Because my TP was ignored and instead new orders opened up (in place of TP), I got a margin alert and all my positions were closed at 18:33
I have suffered around 83% loss on the first day of contest, this puts me on a severe disadvantage. I hope something can be done about this :)
P.S. I'hv mailed this to [email protected] and [email protected] Got a reply from Ethan (myfxbook. Thanks!!) that it will be handled by fxopen (still no reply from them though). This puts me at ease somewhat.
P.P.S. The date and time posted here is the broker (fxopen) system time.
forex_trader_25978
Member Since Dec 30, 2010
7 posts
Mar 02, 2011 at 07:13
The reason a forex broker would give real money for demo account competition is simply to create brand awareness and for tapping into a pool of large potential user base that can try out their demo account. And this is all good. 1360 users are running in this competition and probably more are keeping an eye on it. This year the participation has increased more than double for fxopen.
If they don't do something about these errors quickly, they will lose more goodwill then they would create.
I still havent received any reply. I would have even be satisfied if they had at-least replied that nothing can be done about it.
If they don't do something about these errors quickly, they will lose more goodwill then they would create.
I still havent received any reply. I would have even be satisfied if they had at-least replied that nothing can be done about it.
Mar 02, 2011 at 10:40
vicious posted:
The reason a forex broker would give real money for demo account competition is simply to create brand awareness and for tapping into a pool of large potential user base that can try out their demo account. And this is all good. 1360 users are running in this competition and probably more are keeping an eye on it. This year the participation has increased more than double for fxopen.
If they don't do something about these errors quickly, they will lose more goodwill then they would create.
I still havent received any reply. I would have even be satisfied if they had at-least replied that nothing can be done about it.
Hi vicious,
Apologies for the delay. Please PM your account number and/or order numbers along with the description of what's wrong and we'll throughly check this.
Regards,
Ben
