System not updating, nor does it show in list of systems
Feb 08, 2010 at 23:25
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12 Replies
Biedrs kopš
141 ieraksti
Feb 08, 2010 at 23:25
Hey there tech support...
Any idea why one of my systems is not updating, nor does it show up in the list of systems? I can help troubleshoot this with you if it turns out to be an issue on your end. It's also possible I've got a setting wrong but I don't think so as it's like my other one that is working in all respects... Any assistance would be appreciated!
thx, t.
Any idea why one of my systems is not updating, nor does it show up in the list of systems? I can help troubleshoot this with you if it turns out to be an issue on your end. It's also possible I've got a setting wrong but I don't think so as it's like my other one that is working in all respects... Any assistance would be appreciated!
thx, t.
Gear on the left...
Biedrs kopš
1449 ieraksti
Feb 09, 2010 at 08:26
It appears that your account stopped sending data to our servers, hence why your account stopped updating.
Usually, restarting MetaTrader solves it.
If it doesn't, please check the publisher settings.
Usually, restarting MetaTrader solves it.
If it doesn't, please check the publisher settings.
Biedrs kopš
1449 ieraksti
Feb 09, 2010 at 08:51
Regarding the systems page - your system does show there, you just need to set the correct parameters.
Also keep in mind that only fully verified systems are listed on the systems page.
Also keep in mind that only fully verified systems are listed on the systems page.
Biedrs kopš
141 ieraksti
Feb 11, 2010 at 04:08
Well, you're right about setting the selection criteria to get the system to show-up of course. But I still don't know why.
It does get listed if I select 'Show systems where profit is at MOST 0%' but that does not make sense to me at all as the profit is currently 1.7%. If I choose 'Show systems where profit is at LEAST 0%' it does not show up at 1.7% in the 1%-2% range.
This is what I'm referring to with it not showing-up in the list. If I set the parameters incorrectly it shows up. If I set them correctly it does not. Is it possible that this is due to using a custom start date?
(I'm referring to the one called 'volatility-trader-r30-LIVE-A' by the way...)
It does get listed if I select 'Show systems where profit is at MOST 0%' but that does not make sense to me at all as the profit is currently 1.7%. If I choose 'Show systems where profit is at LEAST 0%' it does not show up at 1.7% in the 1%-2% range.
This is what I'm referring to with it not showing-up in the list. If I set the parameters incorrectly it shows up. If I set them correctly it does not. Is it possible that this is due to using a custom start date?
(I'm referring to the one called 'volatility-trader-r30-LIVE-A' by the way...)
Gear on the left...
Biedrs kopš
1449 ieraksti
Feb 11, 2010 at 08:32
tbuitendyk posted:
This is what I'm referring to with it not showing-up in the list. If I set the parameters incorrectly it shows up. If I set them correctly it does not. Is it possible that this is due to using a custom start date?
We're investigating it so it should be resolved shortly.
Thanks for reporting it!
Biedrs kopš
1449 ieraksti
Feb 11, 2010 at 12:22
A quick update - we did locate the issue, and the fix will be applied during the weekend.
Biedrs kopš
141 ieraksti
Feb 11, 2010 at 20:37
thx, t.
Gear on the left...
Biedrs kopš
7 ieraksti
Feb 13, 2010 at 10:28
(labots Feb 13, 2010 at 10:28)
Hey i have problem to.. my system dont wonna show at ' system public '
I must full verifed my trades to show?
-----------------------------------
<a href='https://www.myfxbook.com/members/manageaccount22/manage-account-1/17396'><img src='https://www.myfxbook.com/widget?id=17396&type=2&color=red'/></a>
I must full verifed my trades to show?
-----------------------------------
<a href='https://www.myfxbook.com/members/manageaccount22/manage-account-1/17396'><img src='https://www.myfxbook.com/widget?id=17396&type=2&color=red'/></a>
Biedrs kopš
1449 ieraksti
Feb 13, 2010 at 10:30
manageaccount22 posted:
Hey i have problem to.. my system dont wonna show at ' system public '
I must full verifed my trades to show?
Yes, full verification is required in order to show in the systems page.
Biedrs kopš
1 ieraksti
Feb 15, 2010 at 14:46
My account was lat update Feb 4, more than 10 days ago.
Can I forcefully update it?
Biedrs kopš
1449 ieraksti
Feb 15, 2010 at 14:47
dennisagulo, Oanda expires the history link daily at midnight GMT, so you need to update the history link with a fresh one whenever you want to resume the data analysis.
Your account is updated as soon as you update the history link, and then once every hour until midnight.
Your account is updated as soon as you update the history link, and then once every hour until midnight.
Biedrs kopš
141 ieraksti
Feb 17, 2010 at 16:26
Just an update on the situation here:
It seems like some of my MT4 platforms stop sending if the cpu in question is really busy so it helps to find a machine that is not too busy. When I do that the system -r30-LIVE-A set-up keeps updating. So thanks for the tip about restarting MT4. I can't do that as the systems are trading live but on the other hand I can monitor the account from non-live set-ups and send the data from those and that is working good now.
BUT there's another oddity now -- I've got a custom start date on volatility-trader-r30-LIVE-A but for some odd reason it has gone from starting at 0% gain/loss (which is how it worked initially and is what I would expect) to starting at -0.67%. It skews the numbers on everything going forward having a non-zero initial start-up. The custom start date that is in place reflects when the current modeling started running on the account so it does not make sense to move that forward or back...
Please advise when you have a moment.
thx -- t.
It seems like some of my MT4 platforms stop sending if the cpu in question is really busy so it helps to find a machine that is not too busy. When I do that the system -r30-LIVE-A set-up keeps updating. So thanks for the tip about restarting MT4. I can't do that as the systems are trading live but on the other hand I can monitor the account from non-live set-ups and send the data from those and that is working good now.
BUT there's another oddity now -- I've got a custom start date on volatility-trader-r30-LIVE-A but for some odd reason it has gone from starting at 0% gain/loss (which is how it worked initially and is what I would expect) to starting at -0.67%. It skews the numbers on everything going forward having a non-zero initial start-up. The custom start date that is in place reflects when the current modeling started running on the account so it does not make sense to move that forward or back...
Please advise when you have a moment.
thx -- t.
Gear on the left...
Biedrs kopš
1449 ieraksti
Feb 17, 2010 at 16:33
tbuitendyk posted:
BUT there's another oddity now -- I've got a custom start date on volatility-trader-r30-LIVE-A but for some odd reason it has gone from starting at 0% gain/loss (which is how it worked initially and is what I would expect) to starting at -0.67%. It skews the numbers on everything going forward having a non-zero initial start-up. The custom start date that is in place reflects when the current modeling started running on the account so it does not make sense to move that forward or back...
Please advise when you have a moment.
thx -- t.
T, not sure why it was starting from 0 before since it's wouldn't be correct; in the first day of the custom start date you've chosen you lost -0.67%, hence why it appears as if it's starting from -0.67%.
Please contact us privately for further support, if needed.
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