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Octa

Claimed
123 reviews
Claimed
123 reviews
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Octa (formerly OctaFX) is an international broker that has been providing online trading services worldwide since 2011. It offers commission-free access to financial markets and a variety of services already utilised by clients from 180 countries with more than 42 million trading accounts.
The company is involved in a comprehensive network of charitable and humanitarian initiatives, including the improvement of educational infrastructure and short-notice relief projects supporting local communities.
Octa has won more than 70 awards since its foundation, including the ‘Most Reliable Broker Asia 2023’ award from Holiston Media and the ‘Best Forex Broker 2023’ award from AllForexRating.com
Octa, a financial broker with globally recognised licenсes, have recently introduced some significant enhancements to their proprietary trading solution, OctaTrader. A comprehensive financial ecosystem designed for traders of various skill levels, OctaTrader consists of four fundamental elements: payments and transactions, the trading platform, an analytical hub called Space, and a special offers section. These core pillars of the solution's architecture are merged within a single application.
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Review Score
Platforma
Cenu
Klientu serviss
Funkcijas
Live Spreads

Octa

Minimum deposit ($)
20.0
Commission
0.0
Accepting US clients?
Swap free accounts
Segregated accounts
Interest on margin
Managed accounts
Accounts for money managers (MAM, PAMM)
One click trading
API
OCO orders
Trading over the phone
Hedging allowed
Trailing stops
Mobile trading
Scalping allowed
Bonuses
Demo konti
Web based trading
Konkursi
Decimals
5
Minimum lot size
0.01
Maximum lot size
1000.0
Spread
Fixed, Variable
Broker type
STP, ECN
Maximal leverage (1:?)
1000
Phone
-
Fax
-
Availability
Chat, Email, Skype, Whatsapp
Address
Bonovo Road – Fomboni, Island of Moheli, Comoros Union.
Regulation
CySEC (Cyprus), FSCA (South Africa)
Trading Platforms
MetaTrader 4, MetaTrader 5, Octa Trader
Funding/Withdrawal methods
Wire Transfer, Credit Card, Debit Card, Moneybookers, Perfect Money, Neteller, Skrill, FasaPay, Local Deposits, Bitcoin
Account Currency
USD, EUR
Languages
English, Spanish, German, Portuguese, Mandarin, Chinese, Indonesian, Malay, Thai, Arabic, Vietnamese, Hindi
Country
Comoros
International offices
Comoros, Saint Vincent and the Grenadines
Trading platform(s) timezone
(GMT +1:00 hour) Brussels, Copenhagen, Madrid, Paris
Other trading instruments
Indices, Commodities, Energies, CFDs, Cryptocurrency, Precious Metals
Octa User Reviews
Sep 16 at 06:32
Reply From Octa
Sep 25 at 07:25
Dear PrathebanGanesh,

Thank you so much for giving us a high rating and sharing your experience at Octa Broker. We're delighted you find the Octa platform easy to use, with a good UI experience and fast payment processing. We hope you continue using Octa, and we'll ensure the best investing experience for you.

You can recommend our platform to your friends while we work to provide you with the best investing experience. If you have any questions, please contact us via live chat or email anytime. Our team is eager to hear from you.

Kind regards,
Octa Rep.
Platforma
5/5
Cenu
5/5
Klientu serviss
5/5
Funkcijas
5/5
Sep 05 at 12:28
Reply From Octa
Sep 25 at 07:37
Dear Jatin0955,
 
We're sorry you feel this way about our spreads. Please note that we offer floating spreads, which depend on the market volatility. At the same time, we do our best to keep them at the lowest.
 
If you wish for lower spreads, opting for Gold or Platinum status is a viable option, as both tighten them. Please note that due to market volatility, the difference may not be that high, but it will help you secure your trades in a safer environment. You can also contact our team at [email protected] and share which spreads you found unsatisfying. We'd appreciate your feedback a lot.
 
Kind regards,
Octa Rep.
Platforma
3/5
Cenu
3/5
Klientu serviss
3/5
Funkcijas
3/5
Jul 23 at 11:36
Reply From Octa
Sep 25 at 07:48
Dear JonathanC1412,

Thank you so much for your positive feedback on Customer Support team. We're happy you find our Customer Support team improved how they communicate with clients. Rest assured that we'll keep working on improving it further.

Remember that you can always contact us through social media and enjoy our trading and investing content there. Please stay tuned for more updates, and make sure you don't miss our upcoming promos.

Kind regards,
Octa Rep.
Platforma
4/5
Cenu
5/5
Klientu serviss
5/5
Funkcijas
4/5
Jul 18 at 17:34
Reply From Octa
Sep 25 at 08:13
Dear JohnHanief,

Thank you for rating us and sharing your review. We're glad our clients are happy with our services and find them interesting. We're delighted to know you find our master Copytrading has solid performance. Choosing the right master that suits your trading style is vital. If you want to give our app a 5-star rating, please let us know what updates or new features you want to see. You can also write to us at [email protected] and share your ideas.

Kind regards,
Octa Rep.
Platforma
4/5
Cenu
4/5
Klientu serviss
5/5
Funkcijas
5/5
Jul 03 at 12:56
Reply From Octa
Sep 26 at 05:34
Dear Peter_S123,

Thank you for your feedback and for being a long-term trader with Octa! We’re glad to hear that you’re satisfied with our asset/symbol availability, even though you prefer to focus on 2-3 specific ones. Your trust in our platform is truly appreciated.

We would like to take this opportunity to mention that Octa operates as an ECN broker, meaning we connect your trades directly with liquidity providers. The volatility you experience is determined by the market conditions, including factors like supply and demand, which can fluctuate. Our goal is to provide you with the best possible trading environment, ensuring transparent and fair execution.

We are always looking to improve and would love to hear what more we can offer to earn a full 5-star rating from you. Your suggestions are valuable and help us refine our services to better meet your needs.

If you have any further feedback or questions, feel free to reach out to us at [email protected]. We’re always here to assist you and ensure that your trading experience remains top-notch. Thank you for choosing Octa, and we look forward to continuing to support your success!

Kind regards,
Octa Rep.
Platforma
5/5
Cenu
4/5
Klientu serviss
4/5
Funkcijas
5/5
Jun 30 at 07:14
Reply From Octa
Sep 26 at 06:05
Dear KaikaraKotze,

Thank you for your wonderful feedback! We’re thrilled to hear that you find Octa both user-friendly and advanced. It’s great to know that your experience with our platform has been smooth, and your expertise in the industry makes your recognition even more valuable to us.

We are especially pleased to hear that our customer support team met your expectations by responding promptly and comprehensively to all your inquiries. Ensuring that our clients receive quick, detailed, and professional assistance is a top priority for us, and we’re glad you found the service to be awesome!

If you have any further questions or suggestions on how we can continue improving, please feel free to reach out to us at [email protected]. We’re always here to assist and ensure that your trading experience remains top-notch.

We look forward to continuing to support your trading journey!

Kind regards,
Octa Rep.
Platforma
5/5
Cenu
4/5
Klientu serviss
5/5
Funkcijas
5/5
Jun 25 at 13:37
Reply From Octa
Sep 26 at 06:17
Dear ItumelengV,

Thank you for your kind words and for sharing your positive experience with Octa! We’re delighted to hear that your time with us has been smooth and trouble-free. It’s always a pleasure to know that our platform and services have met your expectations, and we truly appreciate your trust in us.

Even with a small amount of experience working with us, it’s wonderful to hear that you found our team and platform “cool.” We’re committed to maintaining that level of service and making sure your trading experience is as seamless as possible.

If you ever have any questions or need assistance, please don’t hesitate to reach out to us at [email protected]. We’re always here to help and ensure your time with Octa continues to be exceptional.

We look forward to supporting your trading journey!

Kind regards,
Octa Rep.
Platforma
4/5
Cenu
4/5
Klientu serviss
4/5
Funkcijas
5/5
Jun 19 at 08:32
Reply From Octa
Sep 26 at 06:39 (labots Sep 26 at 06:39)
Dear s982714,

We regret to hear about your concerns and would like to provide some clarification. Octa is a global broker, proudly offering financial services since 2011. We operate in over 150 countries and strictly follow international laws and standards to ensure a safe and secure trading environment for all our clients.

Unfortunately, we were unable to locate your account with the current information provided. We kindly request that you share your trading account number so we can investigate the matter in detail and work toward the best solution for you.

Regarding leverage, all the relevant details are outlined in our Customer Agreement, which can be found on our website. Here is the link for your reference: https://bit.ly/3ZG1V2o.

If you have any further questions or need assistance, please don’t hesitate to reach out via live chat or by emailing us at [email protected]. We’re always here to help.

Kind regards,
Octa Rep.
Platforma
1/5
Cenu
1/5
Klientu serviss
1/5
Funkcijas
1/5
Jan 01 at 13:00 (labots Jan 01 at 17:49)
Reply From Octa
Sep 26 at 06:42 (labots Sep 26 at 06:42)
Dear Jevindo,

Thank you so much for your positive feedback! We are thrilled to hear that you have had a great experience with Octa, especially when it comes to fast withdrawals. Ensuring smooth and timely transactions is one of our top priorities, and it’s wonderful to know that we’ve met your expectations.

We are committed to providing you with the best possible trading experience and look forward to continuing to support your success. If you have any further feedback, suggestions, or need assistance, feel free to reach out to us at [email protected]. We’re always here for you!

Thanks again for choosing Octa as your broker, and we wish you continued success in your trading journey!

Kind regards,
Octa Rep.
Platforma
5/5
Cenu
5/5
Klientu serviss
5/5
Funkcijas
5/5
Jun 29, 2023 at 08:54
Platforma
5/5
Cenu
4/5
Klientu serviss
5/5
Funkcijas
4/5
Jun 19, 2023 at 06:09
Platforma
5/5
Cenu
5/5
Klientu serviss
5/5
Funkcijas
5/5
May 23, 2023 at 17:21
May 20, 2023 at 06:32
Jan 10, 2023 at 13:45
Dec 19, 2022 at 18:06
Dec 16, 2022 at 20:55
Nov 18, 2022 at 16:10