Pepperstone
Today, Pepperstone is also based in the City of London, Dubai, Düsseldorf, Limassol, Santiago and Nairobi and prides itself on the award-winning service it has delivered to over 400k clients worldwide. Our mission is to create a world of tech-enabled trading where ambitious traders can embrace the challenge and opportunity of global markets.
Pepperstone offers CFD trading to both retail and professional traders worldwide and in the UK we also offer spread betting. Clients can trade FX, indices, commodities, shares, ETFs and more on a choice of 4 platforms Tradingview, MetaTrader5, MetaTrader4, and cTrader in addition to their own Pepperstone platform already available in some regions (Australia, Africa, MENA) and launching in Europe this March 2024.
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Between 74-89 % of retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
Pepperstone
Overall
Excellent trading environment. Smooth withdrawals. Did not face any problem at all.
By far the best Australian broker.
Highly recommended!
Overall
and
They blocked me because I found a good robot - but on the other hand they keep sending me full e-mail advertisements.
They do not have a word Everyone says something else in the email I get messages asking why I stopped trading but in the chat they say I'm blocked
Overall
The goal of this broker is that his clients will lose.
When I was with a real account, they tried to convince me to do 200 lot with an account of less than $ 1000.
Before they seduced me I was with 1800 dollars (I deposited 1000) -
After - the account has been deleted.
At the end after a million hours with them in the cht they agreed to give me only their profits from the transactions.
They blocked me from trading with them, but because they work with PayPal - I want to trade with them again after I find a good robot - but because I found a good robot they do not let me trade with them. I do not want to download another mt4 from another company and start looking for other companies
Overall
Just wanted to post n' mention that I've been happy with Pepperstone for years now. They always come through on the customer service portion, and their execution speeds are seemingly impossible to beat when it comes to any other brokers I've tried. I also experience way less negative slippage with Pepperstone than I do with other brokers.
Great broker. It's the one I reccomend first to friends.
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Not entirely true, most brokers will want to process your transaction before depositing it into the segregated account. Because of anti money laudering and accounting rules.
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Basically what it means is the client trust fund which is segregated where all the client funds are deposited according to the rules. Hedge partners means the liquidity providers who clear your trades. All brokers do this. Only problem as what happened in the EURCHF flash crash if so many clients are on the wrong side of the market they can deplete the funds in the segregated client trust pool fund. I would not however worry too much about it as there has been added risk management rules added by the broker and the regulator. Although it restricts the broker from using the funds for thier own purpose however it does not protect against a trigger event if some clients have too large of a postion the can blow the client trust pool fund
In the event that you have a very large deposit Pepperstone can have a separate segregated client trust account specifically for your trading purposes at NAB. By the way from all the brokers I have dealt with only Pepperstone offers that added security if you are on the insto level
Overall
I am not defending Pepperstone. You should complain about those 3 positions to ASIC definitely.
Other Australian brokers like IC Markets or Global Prime will never wait until 37.31% margin level. Global prime will close your positions at 100% margin level and IC markets will close at 50% margin level. If you used one of them you should have stopped out on 2th Dec itself.
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I read their term & conditions:
3.5 We deposit all money paid by you into our trust account, which is an account operated in accordance with the Corporations Act. You agree and acknowledge that:
...
(f) we may use your money from the trust account for the purpose of meeting obligations incurred by us in
connection with margining, guaranteeing, securing, transferring, adjusting or settling dealings in
derivatives by us (including dealings with our Hedging Partner), including dealings on behalf of other
clients. In the case of amounts withdrawn under this clause 3.5(f), the amounts are held in one or more
accounts in the Hedging Partner’s name in accordance with the Corporations Act.
...
If they segregate client's account, why they can use it? could anybody explaining this in simplier language?
Overall
They sent me an email that we closed our positions. So I am not stopped out. You are not fair. If I am stopped out, the closed price should be different from market closing price. They already accepted this is illegal action so they offer me compensation.
They saw Italy referendum result and they closed my positions on sunday and sent me an email.
You can't clear pepperscam's bad history, they are scam broker as a lot of users wrote in the internet.
You have only one message in myfxbook.com and it is defending pepperscam company. So please be objective!!!
Overall
Pepperstone is a great broker. I had a few issues with them but that is due to my trading size which they have fixed having a custom feed with no filters, trade through rollover and a larger top of book size.
Its quite unfair to brand a broker as a scam when you lack risk management in a leveraged trading environment. If you had sufficient funds in your account there is no way on this planet they would of had reason to blow you out.
Quite simple do not bite on more than you can chew. If you want to make money you need a sound risk management plan
Pepperstone is honest, flexible attends to its client needs & the support is great. After being in trading for 32 years I only would trade with 2 brokers that made the top list & Pepperstone is one of them
Overall
Your one is not a fair review.
Look at the margin level. It's 37.31%. Way below the 100% and almost near 20% of margin stop out. You might have reached 20% stop out and Pepperstone closed your position. You should always keep a higher margin level in order to prevent from margin stop outs.
Overall
Pepperstone is real regulated SCAM!
Pepperstone is real SCAM who are closing your profitable positions without informing you eventough the market is closed.
I opened an account with Pepperstone and start trading on IT40. I opened some positions and my account is stop out. I deposited money again and open IT40 positions again on friday. And there was Italy referandum on the weekend. My positions were still opened after market closing on friday and they closed my positions on the weekend.
Then Pepperstone closed my positions on sunday night by saying that "we are invoking our rights to close out the trading contracts due to the abnormal conditions - Italy referandum" It means they understood that I will have profit because they see Italy referandum result. The reason is not important but it is totally unacceptable. They offer me 1750 usd compensation payment in order to solve this issue, but I don't accept this. Because if they did not close my positions, my account's balance should be 7577,83 usd on first second of market opening.
These positions number are #486534 + #486542 + #486535 + #486537, you can see on statement that I wrote screenshot link in below.
I am showing screenshot of opened positions after market closing > http://prnt.sc/dk7do3
You can see that they closed my positions on the weekend – 03.12 > http://prnt.sc/dldpg3
It is showing that Pepperstone is real SCAM. They closed my positions on the weekend because of abnormal conditions. Abnormal conditions means that I will have good profit if they did not close my positions. I did not accept their offer which is 1750 usd, because if they did not close my positions, my balance should be 7577 usd at least. If they don’t have mistake, they will not want to offer me compensation.
I saw their FCA and ASIC regulation, so I thought they are good broker. Be aware and don’t deposit them even 1 usd!!!
Overall
BIGBEST AND BIGEST FRAUDULENT BROKER THEY WILL MAKE SURE THEY HUNT YOU STOP LOSS UNTILL YOU BEEN KICCK OUT DONT TRADE EITH THEM AT ALL
SURPPORT WILL MAKE GEST OF YOU WHEN YOU REPORT ISSUE
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FYI in a free forex market using STP once a stop loss is triggered it becomes a market order on MT4. Unless you are dealing with a bookie there is no way you can tell where you would be stopped out in a flash crash as no one knows where the market is. This is not the brokers doing as they do not make a book its the liquidity providers that he passes your trades to for a commision or a markup or both. So using any STP broker you can lose a lot more money than you have initially deposited in the event of a trigger event and you are caught on the wrongside of the market.
Stops on MT4 are never guaranteed and will always have some slippage in a fast market
Overall
Hi There....May I know from traders using this broker since 2015 (and also from the broker itself), how did this broker react to SNB sudden intervention on CHF with movement of over 2,000 pips in few minutes in Jan 2015..? Was STOP LOSS filled for who were long on CHF pairs? or it was large negative slippage like most of other brokers without filling any SL?
Regards,
Overall
A solid broker overall, definitely a one to consider. I have been testing it for a while and all seems stable with their raw spreads, except some big increases during market news. I like that they have different accounts to choose from, but it can get confusing at first glance. Their customer support is greatly helpful.
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I don't know whose problem it is - myfxbook web site or pepperstone, but I am tired of it.
MyFXbook account linked to my pepperstone account does not update statistics for several days.
I had this problem several months ago, I wrote about it to myfxbook help desk, and they "solved it". Everything was alright for a while, but now the account is not updated again.
Today is June 1 already, but all I can see is this: "Updated:May 28 at 06:56".
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We are experiencing some issues with our server edge 03, we have contacted the programmers and we are working as fast as we can to solve situation If you have trades that were negatively impacted, once the situation is resolved, we will need to start a trade investigation please see the following form and send the details to [email protected] https://pepperstone.com/open-account/forms/Pepperstone-Trade-Investigation.pdf
What a shitty company was not able to put SL or close or Open positions shame on companies like this
better deal with some better company else then dealing with this and lossing your money since u will not able to put SL or close the trades on profit
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@Gabriel21 Wondering who's agenda you are serving here. This is one of the best broker for retailers. Ever since I left IC Markets frustrated (if you want to see slippage and manipulation in action this is the broker to go to) I could not have been happier with Pepperstone. I must have used a dozen of brokers over the years. Spreads widen everywhere over night (the asian session) due to decreased liquidity but tighten again round London open.
Overall
I am still happy with them. Are you using the Payback service that Myfxbook is offering? The brokerage will mark up the spread then. Think about it, they would not be making anything. It happened to me and I reverted.
