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Trades consolidated using IBFX Discussão
Aug 21, 2009 at 03:08
Membro Desde Aug 21, 2009
6 posts
Dear developer,
I just added 1 of my trading accts. This acct was started since 20 Oct 2008. And, due to the trades consolidation by the IBFX, it effects the accuracy of the report/summary generated by your system.
The deposit of my acct was U$ 10,000 on 20 Oct 2008 but due to the consolidation up to 14 May 2009. The deposit becomes U$ 14,779.05 on 20 Oct 2008. The 48% gain was gone... <img src='https://static.myfxbook.com/images/smiley-cry.png' alt='😭'/> Is there anyway that your system could solve this problem due to trades consolidation from IBFX?
Thank you for created such a wonderful website. <img src='https://static.myfxbook.com/images/smiley-lol.png' alt='😁'/>
yours,
Baiwan
I just added 1 of my trading accts. This acct was started since 20 Oct 2008. And, due to the trades consolidation by the IBFX, it effects the accuracy of the report/summary generated by your system.
The deposit of my acct was U$ 10,000 on 20 Oct 2008 but due to the consolidation up to 14 May 2009. The deposit becomes U$ 14,779.05 on 20 Oct 2008. The 48% gain was gone... <img src='https://static.myfxbook.com/images/smiley-cry.png' alt='😭'/> Is there anyway that your system could solve this problem due to trades consolidation from IBFX?
Thank you for created such a wonderful website. <img src='https://static.myfxbook.com/images/smiley-lol.png' alt='😁'/>
yours,
Baiwan
Historical price is always the best price.
Membro Desde Jul 31, 2009
1449 posts
Aug 21, 2009 at 07:57
Membro Desde Jul 31, 2009
1449 posts
Baiwan, have you tried following the instructions as described <a href='https://www.myfxbook.com/help#help_7' class='underline'>here</a>?
Unfortunately, if the above procedure doesn't help, we don't have a way of restoring the lost data.
On another note, every trade you make from now on, and recorded on our side, won't be deleted (unless you'll delete the account).
Unfortunately, if the above procedure doesn't help, we don't have a way of restoring the lost data.
On another note, every trade you make from now on, and recorded on our side, won't be deleted (unless you'll delete the account).
Aug 30, 2009 at 14:02
Membro Desde Aug 21, 2009
6 posts
My Live acct's history just got consolidated eventhough I put them on myfxbook before it happened...
From USD 5,000 to USD 6,365, my 27% gains vaporized... <img src='https://static.myfxbook.com/images/smiley-cry.png' alt='😭'/>
From USD 5,000 to USD 6,365, my 27% gains vaporized... <img src='https://static.myfxbook.com/images/smiley-cry.png' alt='😭'/>
Historical price is always the best price.
Membro Desde Jul 31, 2009
1449 posts
Aug 30, 2009 at 14:50
Membro Desde Jul 31, 2009
1449 posts
baiwan posted:
My Live acct's history just got consolidated eventhough I put them on myfxbook before it happened...
From USD 5,000 to USD 6,365, my 27% gains vaporized... <img src='https://static.myfxbook.com/images/smiley-cry.png' alt='<img src='https://static.myfxbook.com/images/smiley-cry.png' alt='😭'/>'/>
baiwan, please contact us privately, and state the account name.
If there's indeed an issue with your account, we will resolve it as soon as possible.
Thank you.
Membro Desde Jul 31, 2009
1449 posts
Aug 30, 2009 at 16:45
Membro Desde Jul 31, 2009
1449 posts
Staff posted:
baiwan, please contact us privately, and state the account name.
If there's indeed an issue with your account, we will resolve it as soon as possible.
Thank you.
biwan, issue found and resolved.
As stated before, please contact us directly when having an issue, as it will be resolved much quicker.
Apologize for any inconvenience caused.
Thank you.
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