How to remove an account from monitoring that does not belong to the account?
Nov 02 at 10:12
38 Zobrazení
4 Replies
Členom od May 05, 2020
2 príspevkov
Nov 02 at 10:12
I gave data to a person to develop his community. He does not communicate and I cannot return the monitoring to my control. All account details are with Senya and I am the owner.
Členom od Aug 18, 2019
55 príspevkov
Nov 03 at 11:40
BinaryBot posted:I understand that you gave investor credentials to someone, he added that account to Myfxbook and made it public.
I gave data to a person to develop his community. He does not communicate and I cannot return the monitoring to my control. All account details are with Senya and I am the owner.
Try changing investor password on that MT4/5 account first. That will cut off that person from any updates. When you can think on next step.
Členom od Oct 16, 2024
8 príspevkov
Nov 04 at 10:23
Yea, he is right. The first step is to change the investor password manually. If you cannot do that manually, ask your broker's support to reach out to you on that. Once that is done, that person should no longer be able to have access to your account
Členom od Aug 18, 2019
55 príspevkov
Nov 04 at 14:18
Broker usually don't have facility to manage investor password, but the terminal on the contrary. Investor password can be always changed inside MT4/5 terminal, in settings.
Členom od May 05, 2020
2 príspevkov
Nov 05 at 07:46
Technical support has already helped, thanks to everyone guys!
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