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MaxFX
v
Brokeri
Feb 24, 2016 at 15:16
Please contact
[email protected]
and ask for direct assistance, one of our colleagues will either call you or chat with you directly.
MaxFX
v
Brokeri
Feb 24, 2016 at 15:15
Dear Trader,We would like to inform you that we operate under TopFX's fully regulated license as we are a Tradename of said company.We have no affiliation with HotForex or its subsidiaries on any level.Please find more details at https://maxfx.com/why-maxfx/regulation-and-licensing/
MaxFX
v
Brokeri
Feb 10, 2016 at 13:48
Dear Trader,Please note that you can view live spreads from our Live environment here: https://maxfx.com/The widget towards the bottom of the page is in real time and streams directly from our live servers.Regarding Spread and News: During big news, such as NFP, there is market volatility which causes major price fluctuations. MaxFX does not interfere with the LP pricing on any level.
MaxFX
v
Brokeri
Nov 06, 2015 at 16:15
forexrival:We are a fully regulated broker as evident by our license, just head to www.maxfx.com, it won't take you long to see our license disclaimer everywhere on the site.PavelF:We skipped answering back to you here as our support team already replied to you via email.MAHETradingFX:We actually switched everyone to far more better conditions: Raw interbank spreads from 0.1 and even better execution for both platforms. apple1st We are sorry to see you so disgruntled with our service, i can't answer here because i have no account details to investigate what was the matter with your acc...
MaxFX
v
Brokeri
Sep 30, 2015 at 13:22
Apple1st: We never disable accounts based on profitability, it's against regulation. Have you contacted support regarding your mt4 password? Again, we cannot be specific with only your nickname here, we can't access your client profile to see your data.Note: Our no deposit bonus has officially expired.We have introduced greatly improved trading conditions for ALL maxfx clients which include raw interbank spreads from 0.1 pips and even better execution with our updated trading cloud network, which now has more than 130 nodes worldwide, greatly reducing latencies. If you liked running yo...
MaxFX
v
Brokeri
Aug 28, 2015 at 06:49
brianho: We have thousands of traders under our no-deposit bonus offer that are happily trading. EAs are definitely allowed once you make your initial deposit. Many of our traders are using EAs, leveraging their bonus.Bdg88: Please contact support, they will be more than happy to provide you with all the information you may require before you deposit. The MaxFX Support Team
MaxFX
v
Brokeri
Aug 10, 2015 at 08:04
Please note that EA trading IS ALLOWED on our standard account.It's only disabled for the no-deposit bonus account holders. You can transfer your account and enable EA's anytime by contacting support.The MaxFX Support Team
MaxFX
v
Brokeri
Aug 04, 2015 at 09:48
Happy_Trade : Yes, we are fully regulated, please visit: https://maxfx.com/why-maxfx/regulation-and-licensing/
MaxFX
v
Brokeri
Jul 24, 2015 at 06:49
RoboExpert: If trading is disabled that means that you have not yet supplied your required documents so we can verify your account. As per CySEC Regulation, we need to verify your proof of ID and Proof of address before enabling your account.Our promotion rewards traders with $50 when they register, and another $50 when their documents get approved.
MaxFX
v
Brokeri
Jul 17, 2015 at 08:21
Your interest for this no-deposit offer has been overwhelming and we thank you for that. We can definitely confirm that more than 80% of our live registrants since the release of this offer have been approved and already trading.We are checking for instances of people who entered the wrong promo code or supplied irregular documents at this stage.Regardless of the outcome, we will notify you all individually very shortly and your bonus will be credited!Again, thank you for your interest in this offer.The MaxFX Support Team.
MAXFX AND MYFXBOOK ISSUE
v
Obecné
Jun 17, 2015 at 11:22
Dear JojoWThese third party withdrawal fees are definitely on par and most of the times even lower than most other brokers out there. These are processing fees for transferring funds from payment processors, banks, etc.MaxFX also charges no deposit fees for any amount, which means we are covering those charges for you because we feel you shouldn't pay for choosing to trade with us.The MaxFX Support Team
MAXFX AND MYFXBOOK ISSUE
v
Obecné
Jun 16, 2015 at 07:26
Greetings We were updating our client area platform in some regions during a small period of time. Some users were affected by this but our backoffice team served all withdrawals within the same day either by email or through our system.The MaxFX Support Team
MAXFX AND MYFXBOOK ISSUE
v
Obecné
May 06, 2015 at 12:03
mnadii:We manually process all withdrawal requests within 24 hours. Once we process them, its up to your local bank. The reason is that your funds are being transferred from your Trading Account to your local Bank Account with which your VISA is connected. This is standard operating procedure and MaxFX has no input on it. It takes longer than a regular e-wallet transfer.Please keep in mind that in the case of e-wallets like skrill, withdrawals are instant.Best regards,The MaxFX Support Team.
MAXFX AND MYFXBOOK ISSUE
v
Obecné
May 03, 2015 at 12:48
Dear user mnandii, First of all we would like to thank you for choosing MaxFX as your broker.Regarding MaxFX's time in the market: We are a regulated broker and our business model consists of trader-centric policies and safe practices. A new broker does not necessarily mean a bad broker. We see ourselves as a place where finally the trader can trade the market, not his / her broker. In our Profile here in myfxbook.com, it is clearly stated that we started retail operations in 2015. Nobody is trying to convince traders otherwise.Regarding Negative Balance Protection: We have custom-built, a...
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