Trade not showing up in myfx from ctrader

Aug 07, 2015 at 14:38
911 Visa
1 Replies
blackdogFX2
forex_trader_139529
Medlem sedan Jul 16, 2013   8 inlägg
Aug 07, 2015 at 14:38
Hi all, I'm sure this is a really simple fix. I connected myfx to a small ICM live account, all looks fine it show my previous balance etc. But I did a small test trade yesterday and it still does not show in myfx.

I do have FXBlue attached to the same account (it is showing the test trade ok) to compare the both, is that's what wrong, i.e. you can't have these 2 at the same time?

Or how do you check that the ctrader account is actually able to send live trade info to myfx? Sorry for such a basic question
Medlem sedan Jan 04, 2014   2 inlägg
Aug 09, 2015 at 06:33
Hello BD,

I think the issue is having both fxBlue and MyFXBook at the same time. I have had MyFXBook on my trading account since it's inception back in November, but yesterday I added FXBlue, and almost immediately MyFXBook stopped gathering data.

I am in the process now of trying to cancel/close my new FXBlue account, to try to restore my MYFXBook account to normal operation.

So, I believe this may be the situation you are having also; apparently they both can not operate on the same trading account at the same time.

Best Regards,

Bob
KEEP CALM and TRADE ON
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