Contest - Forexangel (由 Forexangel)

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Contest - Forexangel讨论

Nov 13, 2012 at 17:13
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6 Replies
会员从Nov 30, 2011开始   44帖子
Nov 29, 2012 at 13:02
Dieser Kontext ist der Witz, order können teilweise nicht geöffnet oder geschlossen werde, out of quotes. oder die ordererüffnung wird komplett blockiert. aber das war auch schon meine Live erfahrung bei FXCM
Klein Anfangen und dann ganz gross werden
会员从Aug 12, 2009开始   272帖子
Nov 29, 2012 at 18:07
Forexangel posted:
Dieser Kontext ist der Witz, order können teilweise nicht geöffnet oder geschlossen werde, out of quotes. oder die ordererüffnung wird komplett blockiert. aber das war auch schon meine Live erfahrung bei FXCM

Hi Rainer,

If you're getting an 'off quotes' message, it's possible your Max Deviation setting is too low. Since FXCM uses 5-digit pricing (fractional pips), every 10 points for the Maximum Deviation is equivalent to one pip. If you adjust your Max Dev in the Order window, that should solve the problem. Try setting the max deviation to 20 or 30 as shown below. For help in German, you can email [email protected]



Jason
会员从Nov 30, 2011开始   44帖子
Nov 29, 2012 at 19:01
this is not the reason, you cannot close orders by hands, you cannot open orders. I f you close all orders, the stoporders close and the open order not, without any reason. I trade with an EA and thid works by every other Broker what I have very good without any error. only here gives some problems
Klein Anfangen und dann ganz gross werden
会员从Aug 12, 2009开始   272帖子
Nov 29, 2012 at 22:06 (已编辑 Nov 29, 2012 at 22:07)
Forexangel posted:
this is not the reason, you cannot close orders by hands, you cannot open orders. I f you close all orders, the stoporders close and the open order not, without any reason. I trade with an EA and thid works by every other Broker what I have very good without any error. only here gives some problems

Hi Rainer,

Unfortunately, it is hard for me to understand your exact problem without knowing more details. It might be easier if we could speak with you over the phone to fix this problem. FXCM's customer service team is available 24 hours a day, and we are happy to help you with a solution. You can call our technical support specialists using one of the toll-free phone numbers on this page: https://www.fxcm.co.uk/contact-fxcm.jsp


Jason
会员从Nov 30, 2011开始   44帖子
Nov 29, 2012 at 23:13
please try to reach me in skype my name there is forexangelea
Klein Anfangen und dann ganz gross werden
会员从Aug 12, 2009开始   272帖子
Nov 30, 2012 at 18:50
Forexangel posted:
please try to reach me in skype my name there is forexangelea

Hi Rainer,

We don't use Skype in our offices, but if you click on our Live Chat service at this link, one of our tech specialists can then call your phone to assist: https://www.fxcm.co.uk/contact-fxcm.jsp

Jason
会员从May 11, 2011开始   235帖子
Dec 01, 2012 at 12:45
I think I get what he is trying to say...

He uses an EA, your solution shows manual trading. The orders close out fine (by stop loss - if you look at his history), but does not open orders. I have posted a solution to this before in another thread, he has to set the slippage in the EA to 30.
For every loss there should be at least an equal and opposite profit.
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