moutaz (由 moutaz)
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moutaz讨论
Oct 28, 2010 at 15:56
会员从Mar 31, 2010开始
63帖子
mlollar posted:
Um. Why does your account show deposits of 5.7 million and withdrawels of 5.6 million? Seems you or someone is playing with the numbers on your account.
believe me i have no hand in this
on the contrary the account was badly hurt because of these actions
Oct 28, 2010 at 16:02
会员从Jan 09, 2010开始
44帖子
if you ask me...the start up equity for this contest was too much and also leverage was much.....maybe we would have all started with 1k account with 200:1 leverage.....maybe that is why there is a lot of interference going on,maybe the trade volume disturbs their servers...just a thought though
I mean business and i mean it
Oct 28, 2010 at 16:06
会员从Mar 31, 2010开始
63帖子
xcalibur posted:this could be right
if you ask me...the start up equity for this contest was too much and also leverage was much.....maybe we would have all started with 1k account with 200:1 leverage.....maybe that is why there is a lot of interference going on,maybe the trade volume disturbs their servers...just a thought though
they didn't expect this heavy volumes
Oct 28, 2010 at 16:11
会员从Jan 09, 2010开始
44帖子
moutaz posted:
xcalibur posted:this could be right
if you ask me...the start up equity for this contest was too much and also leverage was much.....maybe we would have all started with 1k account with 200:1 leverage.....maybe that is why there is a lot of interference going on,maybe the trade volume disturbs their servers...just a thought though
they didn't expect this heavy volumes
yes sure...they never thought there could be such traders with balls of steel😁😁
I mean business and i mean it
会员从Oct 09, 2010开始
56帖子
Oct 28, 2010 at 16:29
会员从Oct 09, 2010开始
56帖子
and still no answer from fxopen or myfxbook ....
there is a button, at bottom of https://www.myfxbook.com/settings#profile 😇
there is a button, at bottom of https://www.myfxbook.com/settings#profile 😇
Oct 28, 2010 at 18:59
会员从Jul 31, 2009开始
1449帖子
fpuschmann posted:
and still no answer from fxopen or myfxbook ....
there is a button, at bottom of https://www.myfxbook.com/settings#profile 😇
Firstly, for support you should contact us directly as we don't check the posts in the community section on a regular basis. If you were to contact us, you would have received an answer within the hour, as with most emails 😄.
Secondly, this is the response we've received from fxopen regarding the deposits/withdrawals in the accounts:
it's a technical procedure. No actual demo money is going in or out of accounts. This happens because on ECN when sometimes prices move in this or that direction the margin in MT4 will not allow to close a deal at the price needed. That's why our ECN technology 'credits' the account, closes the deal and then 'debits' it. As said, it doesn't affect account holders balance or contest results and is just a technical work-around for a certain MT4 issue.
This is out of our control so we can't do much there. There's nothing to worry about the performance though as the winning accounts will be based on the profit to avoid the virtual deposits/withdrawals.
会员从Oct 09, 2010开始
56帖子
Oct 28, 2010 at 19:08
会员从Oct 09, 2010开始
56帖子
Firstly, I contacted the support via 'Report a Bug' but didn´t receive any answer.
Secondly, I understand that these effects in demo account are not under your control, but FXopen´s response seams not to be true at all. At first they debit some amount and afterwars they credit. By the way, debit occurs a long time before the margin requirements are undercut.
Best egards
Secondly, I understand that these effects in demo account are not under your control, but FXopen´s response seams not to be true at all. At first they debit some amount and afterwars they credit. By the way, debit occurs a long time before the margin requirements are undercut.
Best egards
Oct 28, 2010 at 20:23
会员从Mar 31, 2010开始
63帖子
Staff posted:excuse me but if this is the broker's answer then it's so far away from working in a proffecional way
fpuschmann posted:
and still no answer from fxopen or myfxbook ....
there is a button, at bottom of https://www.myfxbook.com/settings#profile 😇
Firstly, for support you should contact us directly as we don't check the posts in the community section on a regular basis. If you were to contact us, you would have received an answer within the hour, as with most emails 😄.
Secondly, this is the response we've received from fxopen regarding the deposits/withdrawals in the accounts:it's a technical procedure. No actual demo money is going in or out of accounts. This happens because on ECN when sometimes prices move in this or that direction the margin in MT4 will not allow to close a deal at the price needed. That's why our ECN technology 'credits' the account, closes the deal and then 'debits' it. As said, it doesn't affect account holders balance or contest results and is just a technical work-around for a certain MT4 issue.
This is out of our control so we can't do much there. There's nothing to worry about the performance though as the winning accounts will be based on the profit to avoid the virtual deposits/withdrawals.
and what they say is completely nonsense
i've been trading from the year 2000 and hold or manage accounts with many different brokers but this is the most unprofefional answer i've ever heard
and...
my account was credited and orders filled so instead of refusing the execution they added extra money in the account to fill orders the withdraw it back which means exposing the account to additional risk which should have been not necessary if they traded fairly
but i think they use this kind of action to rapidly force account to margin calls
Oct 29, 2010 at 07:53
会员从Oct 29, 2010开始
60帖子
Hi All, I'm Ben, FXOpen's representative to this forum.
Our MT4 ECN bridge is completely unique, and if you tested it in live environment you know it's the real thing. Unfortunately MT4 wasn't originally designed to work with ECN orders and liquidity and therefore we had to make several adjustments.
One of these workarounds is called Margin Trigger and this function is responsible for the small credit in and credit out some users experience when trading.
I refer you to this page https://www.fxopen.com/ECNForexTrading.aspx (scroll till you see Margin Trigger) which explains how this function works in more detail.
Dear Falk and moutaz - I understand that what you see in your accounts is new to you, but so must be the whole MT4 ECN and it is a bit different than the usual market making MT4 you must have been experiencing with your current brokers. Please note that this function is only triggered once you have insufficient margin and the market moved against you.
Please refer to the following example to understand this in more detail:
You opened a position - buy EURUSD. Now you would like to add a limit order to buy more EURUSD, for example 1 lot. When trying to put such limit order system checks if there is enough margin to add this limit order (as all limit orders uses same margin as it is in the market because it appears in market depth). If margin is sufficient llimit order can be opened.
Now let's consider a situation where the market goes against you and margin in your account is already insufficient for the order to be opened but we however at our clearing accounts in the marketplace have enough. If we don't credit your account then your order will not be executed in MT4 but will be executed at our clearing account with ECN. That is why we credit execatly the amount which you require to execute your order and then immediately take it out. To avoid such situations you should follow proper money management and try not to be over-leveraged in your trading.
Please feel free to post any additional questions you might have here or email me directly at cmo [@] fxopen . com
Our MT4 ECN bridge is completely unique, and if you tested it in live environment you know it's the real thing. Unfortunately MT4 wasn't originally designed to work with ECN orders and liquidity and therefore we had to make several adjustments.
One of these workarounds is called Margin Trigger and this function is responsible for the small credit in and credit out some users experience when trading.
I refer you to this page https://www.fxopen.com/ECNForexTrading.aspx (scroll till you see Margin Trigger) which explains how this function works in more detail.
Dear Falk and moutaz - I understand that what you see in your accounts is new to you, but so must be the whole MT4 ECN and it is a bit different than the usual market making MT4 you must have been experiencing with your current brokers. Please note that this function is only triggered once you have insufficient margin and the market moved against you.
Please refer to the following example to understand this in more detail:
You opened a position - buy EURUSD. Now you would like to add a limit order to buy more EURUSD, for example 1 lot. When trying to put such limit order system checks if there is enough margin to add this limit order (as all limit orders uses same margin as it is in the market because it appears in market depth). If margin is sufficient llimit order can be opened.
Now let's consider a situation where the market goes against you and margin in your account is already insufficient for the order to be opened but we however at our clearing accounts in the marketplace have enough. If we don't credit your account then your order will not be executed in MT4 but will be executed at our clearing account with ECN. That is why we credit execatly the amount which you require to execute your order and then immediately take it out. To avoid such situations you should follow proper money management and try not to be over-leveraged in your trading.
Please feel free to post any additional questions you might have here or email me directly at cmo [@] fxopen . com
Oct 29, 2010 at 08:05
会员从Mar 31, 2010开始
63帖子
thank's for your explanation
but i find it the company's obligation to follow up with customers accounts
you can at least forbid trading on any account (including removing any pending orders) if the free margin fell below a certain limit because not all clients have the same way of trading or the same experience but you as a company should have this experience to manage your customers risk
but with your procedure you expose the customers account and harm the equity directly which will surely end up with a margin call
and to be true the firsy thing i will think about this procedure is stealing my equity
but i find it the company's obligation to follow up with customers accounts
you can at least forbid trading on any account (including removing any pending orders) if the free margin fell below a certain limit because not all clients have the same way of trading or the same experience but you as a company should have this experience to manage your customers risk
but with your procedure you expose the customers account and harm the equity directly which will surely end up with a margin call
and to be true the firsy thing i will think about this procedure is stealing my equity
Oct 29, 2010 at 08:20
会员从Oct 29, 2010开始
60帖子
moutaz, i can understand that you are aggrieved with certain market making broker practices. Rest assured that our ECN is conflict free and there is no way we can influence your equity or 'steal it'. Otherwise our liquidity providers wouldn't be working with us.
Please try to understand that ECN is different from typical market making platforms in many ways, and not everything which is new or different is aimed at harming your trading, on the contrary.
We as a company are not responsible for you money management as we are not responsible for your trading strategy, leverage or anything else you as a trader are free to choose when trading with us. If you choose to buy another lot whereas you are very close to having an insufficient margin we will allow you to do that because it's your own risk management. This action however at no point exposes you to negative equity position or 'steals your equity'.
Please try to understand that ECN is different from typical market making platforms in many ways, and not everything which is new or different is aimed at harming your trading, on the contrary.
We as a company are not responsible for you money management as we are not responsible for your trading strategy, leverage or anything else you as a trader are free to choose when trading with us. If you choose to buy another lot whereas you are very close to having an insufficient margin we will allow you to do that because it's your own risk management. This action however at no point exposes you to negative equity position or 'steals your equity'.
Oct 29, 2010 at 10:51
会员从Mar 31, 2010开始
63帖子
bengates posted:first of all your company is not the first ecn broker i deal with
moutaz, i can understand that you are aggrieved with certain market making broker practices. Rest assured that our ECN is conflict free and there is no way we can influence your equity or 'steal it'. Otherwise our liquidity providers wouldn't be working with us.
Please try to understand that ECN is different from typical market making platforms in many ways, and not everything which is new or different is aimed at harming your trading, on the contrary.
We as a company are not responsible for you money management as we are not responsible for your trading strategy, leverage or anything else you as a trader are free to choose when trading with us. If you choose to buy another lot whereas you are very close to having an insufficient margin we will allow you to do that because it's your own risk management. This action however at no point exposes you to negative equity position or 'steals your equity'.
decond thing how do you claim that your procedure doesn't harm my equity?
if i have 10 open position with equity for example 1000 usd
when you add fake equity to my account to pass a deal then withdraw it back and let's say 2 positions
then you are adding the risk of this tow positions but with the same equity
if you want to be a fair broker since you accept to add equity on the account you must leave this equity till the positions are closed or never add any fake equity and refuse the execution of new positions
when i want to work with a broker i must be sure that everything is well controlled even when i'm not monitoring but with this kind of acts i'm sure nobody's account will be safe
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