BTFX
BTFX is a fully licenced and regulated company in Malta with Investment Services Category 2 licence no IS/52844. We are fully MiFID compliant and have passported our services to other European jurisdictions. Our regulatory environment and corporate governance are key to our success and rapid growth.
Our clients receive the best trading conditions and benefit from the relationships that BTFX has with its liquidity providers who are some of the leading providers of liquidity around the world. This enables BTFX to provide tight spreads and best execution of our customers orders with minimum slippage.
BTFX is licenced as an execution only brokerage service. Therefore, our revenue model is based exclusively on rebates and commissions. We do not take our own positions, and only act as an intermediary between our clients and liquidity providers. This reduces the amount of conflicts of interest and acts as mutually beneficial for both ourselves and our customers.
We offer MetaTrader 4 to our customers as the standard trading platform both on desktop and also via Mac and the web-based trading. MT4 is the most popular trading platform in the world. We also offer android/IOS versions of the MT4 for continuous non-stop trading. ECNand Tradersroom are also available to our customers to offer the best trading experience possible.
VAT number: MT2114 8714
Company number: C52844
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BTFX
Overall
My real MT4 account is 15050
I am extremely disappointed with their Customer Services. My trading robot in this account encountered trading error suddenly. I haven't changed anything. The CS simply just ignored all my email.
Note I had two demo accounts and one real account running. One of the demo accounts also reported "Off quotes" before Xmas and recovered after Xmas. But the real account still has error to date.
I feel that their platform is very unstable and the CS is not up to standard when compared with other forex CS.
Pls also note that the min trading lot size is 0.05, which poses big problems for small investors.
Overall
Welcome gentlemen. Trading at this broker recently and unfortunately had encountered problems output. When filling out the form at the output of the error pops up on the bank. Take a screenshot of the problem posted in response received a vague answer without explaining the cause of the error and instructions on how to fix them all. and I write them to the second week, but now without answers from them. I do not know what to do. Account 4313.
