Stats update | Diễn đàn Forex của Myfxbook

benito91

Tham gia từ Sep 01, 2009 11bài viết

Sep 01, 2009 at 17:55

Tham gia từ Sep 01, 2009 11bài viết

hi, i'm new to your service but i found it very good... but i have a problem..

My stats doesn't update itself every 5 minutes (even if in my metatrader log there was no error on publishing... but now on you site said that last update was 40 minutes ago... why?

Staff

Tham gia từ Jul 31, 2009 1449bài viết

Sep 01, 2009 at 18:08 (đã sửa Sep 01, 2009 at 18:09)

Tham gia từ Jul 31, 2009 1449bài viết

Benito91, we are now investigating this and will update you on any findings.

Staff

Tham gia từ Jul 31, 2009 1449bài viết

Sep 01, 2009 at 19:30

Tham gia từ Jul 31, 2009 1449bài viết

We have located and resolved the issue.

Thank you for your patience.

benito91

Tham gia từ Sep 01, 2009 11bài viết

Sep 01, 2009 at 20:04

Tham gia từ Sep 01, 2009 11bài viết

Staff posted:
We have located and resolved the issue.

Thank you for your patience.

you are welcome :)

forex_trader_2884

Tham gia từ Nov 10, 2009 2bài viết

Nov 11, 2009 at 18:11 (đã sửa Nov 11, 2009 at 18:26)

Tham gia từ Nov 10, 2009 2bài viết

Hi, I have the problem, my statement does not update itself every 5 minutes. And another problem - even if in MT4 there are some open trades, they were not published on my page. But I saw the 'Equity' change. It connected only with one of my account. Probably I make mistakes somewhere.

'my statement does not update itself every 5 minutes' - If I am not mistaken, my MT should be opened and after that my account would be updated. If it is should be so, then I have understood my mistake according to my first question.

Staff

Tham gia từ Jul 31, 2009 1449bài viết

Nov 11, 2009 at 18:26

Tham gia từ Jul 31, 2009 1449bài viết

TAsystems, please contact us privately if still having issues.

We've just checked your accounts and everything seems to be working fine.

forex_trader_2884

Tham gia từ Nov 10, 2009 2bài viết

Nov 11, 2009 at 21:14

Tham gia từ Nov 10, 2009 2bài viết

Thanks for your support, I'll try to sort it out.

PeterFM

Tham gia từ Sep 05, 2009 90bài viết

Nov 16, 2009 at 20:54

Tham gia từ Sep 05, 2009 90bài viết

Hi Staff
I see that it's been several hours since my stats have update - any clues?

All I need is Support and Resistance

Staff

Tham gia từ Jul 31, 2009 1449bài viết

Nov 16, 2009 at 21:00

Tham gia từ Jul 31, 2009 1449bài viết

PeterFM posted:
Hi Staff
I see that it's been several hours since my stats have update - any clues?

You've been contacted privately.

lucianccc

Tham gia từ Nov 13, 2009 13bài viết

Nov 19, 2009 at 16:09

Tham gia từ Nov 13, 2009 13bài viết

I click edit on my account, update my leverage info then click save, everything goes smooth no err or anything but it doesn't update :)
Thanks

Staff

Tham gia từ Jul 31, 2009 1449bài viết

Nov 19, 2009 at 17:50

Tham gia từ Jul 31, 2009 1449bài viết

lucianccc posted:
I click edit on my account, update my leverage info then click save, everything goes smooth no err or anything but it doesn't update :)
Thanks

lucianccc, we have located the issue.

It will be resolved during the weekend as there will be some down time.

In the meantime, please state your leverage, and we'll fix it manually.

Thanks for reporting it!

lucianccc

Tham gia từ Nov 13, 2009 13bài viết

Nov 19, 2009 at 18:26

Tham gia từ Nov 13, 2009 13bài viết

Thanks, no need to fix it manually for me, I can wait until next week

arezab

Tham gia từ Sep 18, 2009 26bài viết

Dec 10, 2009 at 14:31

Tham gia từ Sep 18, 2009 26bài viết

Hello,

How can I share a direct link to my portfolio with my friends so that they can track my progress and still keep my portfolio private?

Staff

Tham gia từ Jul 31, 2009 1449bài viết

Dec 10, 2009 at 14:34

Tham gia từ Jul 31, 2009 1449bài viết

Use the invite feature in your settings area (Invitations tab).

Let us know if you need help setting it up.

JazzmanWA

Tham gia từ Nov 16, 2009 15bài viết

Dec 10, 2009 at 23:18

Tham gia từ Nov 16, 2009 15bài viết

For the life of me I can't get my info to post on here. I've done all the things mentioned above, restart MT4, made sure all setting are correct, etc. I have trades that have been made but it still says no data to analyze.

Any help would be great!

Thanks!

Carpe Diem or No regrets

lucianccc

Tham gia từ Nov 13, 2009 13bài viết

Dec 11, 2009 at 07:54

Tham gia từ Nov 13, 2009 13bài viết

My balance chart is not accurate, in that it shows wrong dates on the pip columns, however on the growth chart the dates are correct.
I also have 3 inexisting open trades (the ones from Nov 25).
https://www.myfxbook.com/members/lucianccc/lucianccc/6383

Please tell me if this is the correct way to notify such problems. Of if I should rather do something else.
Thanks for looking into it.

Staff

Tham gia từ Jul 31, 2009 1449bài viết

Dec 11, 2009 at 08:18

Tham gia từ Jul 31, 2009 1449bài viết

JazzmanWA posted:
For the life of me I can't get my info to post on here. I've done all the things mentioned above, restart MT4, made sure all setting are correct, etc. I have trades that have been made but it still says no data to analyze.

Any help would be great!

Thanks!

Looks like you've already figured it out.

Please contact us directly if in need of any help as the support will be much faster.

Thank you.

Staff

Tham gia từ Jul 31, 2009 1449bài viết

Dec 11, 2009 at 08:23

Tham gia từ Jul 31, 2009 1449bài viết

lucianccc posted:
My balance chart is not accurate, in that it shows wrong dates on the pip columns, however on the growth chart the dates are correct.
I also have 3 inexisting open trades (the ones from Nov 25).
https://www.myfxbook.com/members/lucianccc/lucianccc/6383

Please tell me if this is the correct way to notify such problems. Of if I should rather do something else.
Thanks for looking into it.

Contacting us directly will be much more efficient.

We're now investigating your issue.

Thank you.

arezab

Tham gia từ Sep 18, 2009 26bài viết

Dec 11, 2009 at 11:23

Tham gia từ Sep 18, 2009 26bài viết

My system is public but I don't see it listed in 'systems' area. What should I do for my system to be listed there?

Staff

Tham gia từ Jul 31, 2009 1449bài viết

Dec 11, 2009 at 11:26

Tham gia từ Jul 31, 2009 1449bài viết

arezab posted:
My system is public but I don't see it listed in 'systems' area. What should I do for my system to be listed there?

Only verified systems are shown on the systems page.

To read about the verification system, you can go to our blog: https://blog.myfxbook.com

For instructions, please refer here:

https://www.myfxbook.com/help#help_34
https://www.myfxbook.com/help#help_35

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