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MyFXbook new account problems
Dec 12, 2023 at 10:39
1,171 Views
9 Replies
Dec 12, 2023 at 10:39
Hi All!
I'm trying to create a new demo account here over the past month, but I'm encountering an error message every time I attempt to do so. The message states: "Cannot connect to your account. Please check the login credentials."
I'm confident my credentials are correct. Has anyone else encountered this issue, or does anyone have any suggestions on how to resolve it?
Thank you!
I'm trying to create a new demo account here over the past month, but I'm encountering an error message every time I attempt to do so. The message states: "Cannot connect to your account. Please check the login credentials."
I'm confident my credentials are correct. Has anyone else encountered this issue, or does anyone have any suggestions on how to resolve it?
Thank you!
Member Since Oct 09, 2023
4 posts
Dec 12, 2023 at 15:11
I have the same problem, but it seems related to my blackbull accounts only. So i am not sure if it is an issue with myfxbook or with blackbull...
Member Since Oct 09, 2023
4 posts
Dec 13, 2023 at 07:11
do you also have blackbull accounts not syncing on myfxbook? I am trying to get them to fix this issue
Member Since Aug 20, 2018
8 posts
Dec 13, 2023 at 12:44
Try a different broker. Or a different account type with the same broker
Dec 13, 2023 at 12:55
Hi again @ElenaRim75 & @ChenChenGu
This issue has been solved!
They've updated my broker's servers IP addresses and everything turned out to work out well!
To answer your question @ElenaRim75 , no i'm using a different broker, but it might be a similar issue.
This issue has been solved!
They've updated my broker's servers IP addresses and everything turned out to work out well!
To answer your question @ElenaRim75 , no i'm using a different broker, but it might be a similar issue.
Member Since Oct 09, 2023
4 posts
Dec 13, 2023 at 13:43
The_Nyght posted:
Hi again @ElenaRim75 & @ChenChenGu
This issue has been solved!
They've updated my broker's servers IP addresses and everything turned out to work out well!
To answer your question @ElenaRim75 , no i'm using a different broker, but it might be a similar issue.
Thanks! my problem was also fixed today, fortuately.
Member Since Nov 06, 2023
1 posts
Dec 20, 2023 at 20:56
I also have problem connecting my MT4 XM account to myfxbook and it says " Cannot connect to your account. Please check the login credentials." I am sure I typed the right credentials. What's happening to myfxbook? Please enlighten me with this problem. Thank you in advance.
Dec 28, 2023 at 10:19
ralingrace posted:
I also have problem connecting my MT4 XM account to myfxbook and it says " Cannot connect to your account. Please check the login credentials." I am sure I typed the right credentials. What's happening to myfxbook? Please enlighten me with this problem. Thank you in advance.
Hi Rallingrace,
Try to contact the support team, and they will most probably update your broker's servers IP addresses.
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