What do you like best about Dukascopy?

customer service and bank account connection

What would you improve about Dukascopy?

generally broker like broker could be cheap on mt 5 but already on its own platform is cheap

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generally broker like broker could be cheap on mt 5 but already on its own platform is cheap

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They have now MT4 but only with Leverage of 1:100 (1:200 is not possible)

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Estoy muy contento con la ejecución por scalping, sin deslizamiento.

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I think they're a solid broker. Used their demo account and had a pretty good experience overall.

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Is Vipro Markets (www.vipromarkets.com) in the same group as Duscopy because they have the same black-red style?

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NO

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Could someone answer on question before?

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I guess similar to avantifx's query, I have a managed FX account at Dukascopy. Is there any way to import the trade history into myfxbook?

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Hi, is there a way to connect dukascopy account here?

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The only problem that I have with them is the $20 that they charge for withdrawing funds from them. Those are my hard-earned profits and I shouldn't have to pay extra to get my money back.

Everything else is superb with this broker.

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hi Peter, I have a small live account with Dukascopy EU, so far so good.

as per segregated account, see http://www.forexfactory.com/showthread.php?p=5934156&highlight=segregated#post5934156

Dear Traders,

In reference with J B Collins’s post dated 15 August 2012 and quoted by Marv on the same day we shall correct as follows.

Like with all other banks in Switzerland, clients’ funds deposited with Dukascopy Bank SA are commingled with the own funds of Dukascopy Bank SA. Currently Dukascopy Bank SA has deposited 66% of its cash (including cash received from clients) with the Swiss National Bank.

In order to segregate their funds from Dukascopy Bank SA, clients have two options: either they deposit their funds with one of our Partner Custodian Banks (http://www.dukascopy.com/swiss/english/forex/custodian/) or they provide Dukascopy Bank SA with a bank guarantee issued by a bank of their choice.

Each client of Dukascopy Bank SA is protected up to CHF 100’000 in accordance with the Swiss law (http://www.einlagensicherung.ch/en) regardless their possible IBs. IBs have no relation at all with this matter. We invite you to follow the link above in order to get proper information.

Dukascopy Bank SA is not a Russian broker but a Swiss bank owned by permanent Swiss residents exclusively.

Best regards,
Dukascopy Bank SA

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Hello, I opened two demo account via Dukascopy, to test it. I´m looking for broker to trade bigger amounts.
Here is my experience.
First account. Jforex platform, I opened 3 trades : XAU/USD 0,1 lot, EUR/USD 0,09 and 0,01 lot. When I loged in MT4 on this account, I saw, that FTT opened another trades on XAU/USD, so I lost all 50 000 € on account, in 2 days! If this will be live account, I will have to kill my shelf or something...

Jforex platform, I can open platform only, when I delete cache of Java. When I opened more than 4 charst I must wait 3-5 minutes to load data on charts. I don´t know how to set up takeprofit and stoploss, because these options are not in platform, I don´t know how to display them! (maybe I´m too stupid). I set pending order on EUR/USD, it was never realized, the platform show that pending order is realizing...

So I opened second account, but I trade it only via MT4. I opened 0,2 lot on AUD/USD. Swap for one night 57,5 USD!
Oh thanks. I tried to set up two pending orders on AUD/JPY buy and sellstop. The pending order was never realized.

I contact Dukascopy SA, they said, that on their side is everything ok, so I must contact FTT (provider of MT4 bridge).
My livechat log is attached too, with other documents. They don´t know why I have realized negative swap 57,5 USD for one night, they don´t know why my pending order was not realized, they don´t know, why my first account was cleared, thanks to auto-sync trades, that I never realized with Jforex.

I will wait for their answer, and then I will post it here. Is there someone, who have the same problems, or I´m the only one?

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The best broker Forex

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I am now testing demo platform and JForex seems one of the best platforms ever. It's simple but sophisticated at the same time. I think it's capabilities are beyond MT4, (I trade manually) , especially order terminal (where you make your money from, right?)

After sad memories with US brokers, I also consider to switch to a non-US based ECN. This is mainly due to lack of hedging capability with US brokers. (I try not to use it, but you always need a C plan)

I am trying to get used to volume based commission model instead of spread only, so before switching brokers I advise everyone to take a look at their risk management rule set. (No money, no trading)

30 days demo is an industry standard and Dukascopy is kind to allow for extensions, if asked.

So far so good with them.

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It's 1 usd per 0.1 million of usd traded, you trade when you open position and when you close. So 1 lot on eurusd will cost extra 2*1*1.28 = 2.56 usd as when you buy 100k euro you sell around 128k usd (currently) and vice versa. Add to this Dukas fees and for a small account under 5k usd you are looking at around 15 usd per lot of eurusd roundtrip traded, i.e. 1.5, which makes their effective spread around 2.2-2.4 pips for eurusd.

Now it all changes when you trade 50k+ usd account, but then you start to feel FTT burden as your Dukas comissions gone low to 18 usd per million and you also can get a rebate via IB.

All thus said FTT seems to work fine, but you should not trade on JForex as it will generate matching problems in MT4, so better not to do this. Other than that speed is generally better than most brokers despite the 3rd party bridge, but there are notorious Dukas chart gaps, possible back fill problems, possible slippage, all the same as on JForex. So while some strategies should work just fine, some, perhaps most notoriously MDP might suffer. Tested on live platform.

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I have Dukascopy account, but not really trading with them as they do not offer MT4. I looked at fairtradingtech - but they take about 0.5 pips as fees. spread, commission and bridging cost ends up more than what can be found with other brokers.

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Anyone have tried their MT4 live?

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Хороший брокер )) Платформа должна развиваться быстрее

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If you want Dukascopy with MT4 then choose Fair Trading Technology.
They have a transparent bridge with autosync you don't even notice it's there, works great!

Fast executions of Dukascopy no slippage, raw ECN power and Technology of MT4 with Fair Trading Technology.
Also FTT cost of usage is now verry low as 1$ per lot fee

Take a look here http://www.myfxbook.com/en/reviews/brokers/fair-trading-technology/81009,1
or on their website www.fairtradingtech.com

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I use to hate Dukas merely for one reason; They did not have MT4 for real account! But after using their platform for couple of months (I need to register for new demo account again & again though!), I started to like their platform because of the execution is extremely fast... and for a scalper like me, this is crucial! The platform features are almost the same with Oanda's. I prefer Dukascopy rather than Oanda because of their no restriction on hedging. 😁

I use two monitors for my PC, one monitor to show me MT4 with my indicators while another to open position using Dukascopy. Yeah, for first few days, it's not a cheerful thing to do, but after a while, I am okay with that.

The customer service is ok I guess. My personal account manager was responding to all my questions within 24 hours.

The only problems I have with DUkascopy are there is no Islamic account, and the only way for me to fund or withdraw is via interbank transfer which usually took more than a week from my country. Sigh! 😭

p/s : Is there anyone knows how to connect Dukascopy's account with myfxbook?